1800 numbers have been around in Australia for long enough that most people are familiar with them: they understand that a 1800 number is a free call and feel comfortable about dialling these numbers.
1300 numbers are not quite as well known. We still see the occasional posting on places like Whirlpool with people worried about how much it costs them to phone a 1300 number—although these postings are becoming less and less frequent.
So what are the differences between these two types of numbers? And which one is best suited to your business?